Delivery time and cost
Shipping of products available immediately is carried out up to 48 hours upon confirmation of the order and the payment booked. The completion time of other products depends on the description visible on the product page.
Available – means that the product is available in stock. (ARTEX HOME has a stock of the offered products, but in case of its shortage the waiting time may be extended to 4 weeks; in such a situation, the Customer has the right to withdraw from the purchase and the amount paid shall be reimbursed)
Running out (ask before order) – please contact us prior to ordering to check the availability of the item.
On the request (ask before order) – upon confirming the order we shall inform you about the completion time.
The completion time of an order for services is determined individually from the moment of order confirmation, while it depends on the type of service performed. ARTEX HOME is obliged to immediately inform the Customer about the order completion date. The Buyer is entitled not to accept the order completion date. In such a case neither party shall raise any claims against each other due to lack of order completion.
Transport prices are fixed and do not depend on the weight of the dispatched shipment.
35,00 € – GLS courier
15,00 € – DPD courier, only fabric samples.
All parcels are sent by DPD or GLS courier – each of our Customers shall receive a waybill number to their e-mail address after shipment of goods.
Courier deliveries are made on working days from 8.00 a.m. to 5.00 p.m. If it is not possible to collect the parcel during this time, the best solution is to provide the delivery address at the Customer’s place of work (must contain the company name). Couriers have a designated route and are not able to deliver the parcel only within the indicated period of hours or at a specific time.